iPhone Caller ID Not Working? Here's the Real Fix!

Posted by Brian Davis on Mar 12, 2025 • Category: iOS & iPhone Tips
6 mins read

"I have an iPhone 13 and I recently noticed that iPhone caller ID not working — caller ID doesn't show up on the screen. This has been bothering me for many days. Has anyone had this problem and how did you correct that? Please give me your advice. Thanks!"

There's nothing more frustrating than encountering a bug on your iPhone that you can't ignore, especially when it involves with using it how you need to. Unluckily, the stubborn caller ID not working on iPhone error is a prime example. How horrible that you can't identify who is calling you. You can decide to accept, decline or avoid the incoming calls by caller ID.

When receiving a call, some caller IDs only display the number though they have a contact of the person. In some cases, some users who want to access the Show My Caller ID setting are blocked from doing so by an endless loading wheel. There are a few solutions that can fix caller ID not working on iPhone.

caller id not working on iphone

Part 1. Most Effective Way to Fix iPhone Caller ID not Working [No Data Loss]

iPhone caller ID not working may trigger by an iOS issue. Under this circumstance, using third-party specialized program is one of the quickest ways to fix software issues or bugs on your iPhone.

TunesKit iOS System Recovery is the best choice for you to clear up all your annoyances of iOS after comparison. It perfectly handles 150+ possible iOS issues remaining all of your data, such as iPhone camera not working, iPhone won't charge or even iPhone echo issue. Plus, it compatible with all the iOS versions range from iOS 9 to the latest iOS 18 as well as all the iOS devices including iPhone 13.

tuneskit ios system recovery

Characteristics of TunesKit iOS System Recovery:

  • Fix iPhone caller ID not working without data loss
  • Repair different tvOS/iOS issues by yourself
  • Provide Standard Mode and Advanced Mode
  • Easy to use with friendly interface
Try It Free safe 600,000+ Downloads
Try It Free safe 600,000+ Downloads

Let's start with download TunesKit iOS System Recovery. Under the guidance of following steps, you do fix it easily.

Step 1. Choose iOS System Repair and Connect iPhone

Connect your device to computer and open TunesKit iOS System Recovery. Select iOS System Repair and then click the Start button to start the repairing process.

connect iPod to PC

Step 2.Select Standard Repair Mode

Select Standard Repair mode from the given two modes on the interface to step forward. By the way, don't worry about your data, this mode will not cause any data loss.

select standard mode

Step 3.Get Firmware Package Downloaded

Confirm your iOS device info carefully and Download the latest firmware that TunesKit iOS System Recovery automatically detect for you.

download firmware

Step 4.Begin Fixing Caller ID not working

After finishing the download, click Repair button to fix caller ID not working. Keep waiting until Repair Completed.

fix iphone

Part 2. Basic Ways to Fix iPhone Caller ID not Working

Way 1: Turn caller ID off and on again

It is possible that your iPhone's Caller ID feature may only be encountering some random glitches that are usually handled by the refresh feature. Try to toggling off the Caller ID feature, and turn it on again after a few whiles.

Step 1: Go to Settings > Phone > Show My Caller ID.

Step 2: After Caller ID turning off, reboot your iPhone.

Step 3: Head back to Show My Caller ID menu to switch on the feature again.

show my caller id

Way 2: Reinstall your SIM card

In many cases minor SIM card data corruption can also lead to the error. While at it, removing and reinserting the SIM card is helpful. Remember to completely turn your iPhone off before you pull out the SIM card. Try placing a test call to check caller ID is already working as normal.

reinsert sim card iphone

Way 3: Reset all iPhone settings

Customized settings have an influence on calling functions like Caller ID feature. This way clears all customized settings on your iPhone, recent system and network configurations. Simply put, let your settings come back to default orientation. Here is what you can do about it.

Step 1: Open Settings > General > Transfer or Reset iPhone > Reset All Settings

Step 2: Input your PIN or Passcode.

Step 3: Make a phone call to a friend to check if it has been fixed.

reset all settings

Way 4: Update your iOS

Updating your operating system is one of the simplest ways to fix any bugs that might have messed up the malfunctions of phone's caller ID. Prior to update to the latest version that would magically help you to fix some of the trouble.

Here's how to update your iPhone to the latest version.

Step 1: Start to opening up Settings > General > Software Update.

Step 2: Tap on Install Now.

Step 3: Fill PIN if necessary.

Step 4: Installing any available updating version.

software update

Way 5: Check your caller ID or dial *#31#

Hide Caller ID allows users to call other numbers anonymously. It's useful but might cause your calls to fail. To unhiding your phone number, you can follow below steps:

Through a call

Step 1: Open the Phone > Keypad.

Step 2: Call *#31# to unhide your Caller ID.

unhide caller id

An alternative way

Go to Settings > Phone > tap on Show My Caller ID to turn this feature.

Part 3. Wrapping Up

In a few cases, iPhone caller ID not working error are small and easily fixed. However, you'll need to ask professional tools for help when you meet more serious problem. We suggest you try each method one by one. It is worth mentioning that TunesKit iOS System Recovery is really recommended for its powerful features and simple operation process.

Try It Free Try It Free

Add a review

homeHome > iOS & iPhone Tips > iPhone Caller ID Not Working? Here's the Real Fix!