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iPhone Back Tap Not Working? Find 8 Fixes Here!

Updated by Brian Davis on Jun 7, 2024 4:22 PM • Category: Fix iPhone Issues
5 mins read

Hello, I recently began utilizing the triple back tap feature for taking screenshots and the double back tap function for locking my iPhone 12 Pro Max. However, it has unexpectedly stopped working today. I would greatly appreciate any help with this issue.

--From Apple Community

Back Tap is a useful feature on iPhone that comes with iOS 14. It enables users to open Control Center, take a screenshot, trigger accessibility, or conduct other operations via a quick double or triple tap. Although this feature brings a lot of convenience to users, it sometimes stops working on the iPhone. If you are also facing this back tap issue, you have come to the right place. In this post, we'll show you why this issue occurs and how to fix iPhone Back Tap not working.

fix iphone back tap not working

Part 1: Why Is My iPhone Back Tap Not Working?

The cause of this back tap not working varies from case to case. You can refer to some possible reasons that may lead to this issue in the following:

1. Device Compatibility. Your device doesn't support the Back Tap feature.

2. Wrong Settings. The Back Tap settings of your iPhone are wrong or you haven't enabled this feature on your device.

3. Thick phone case. The phone case you are using is too thick for the sensors of your iPhone to pick up your touch.

4. System errors. Some iOS glitches on your iPhone prevent you from using the Back Tap feature on your device.

Part 2: The Best Fix for iPhone Back Tap Not Working[Lossless]

To fix Back Tap iPhone not working issue, you are suggested to use a professional repair tool to help you. So which repair tool is best? We recommend you to use TunesKit iOS System Recovery, a powerful and advanced fixing tool for iOS users. Using this program, you can not only fix Back Tap not working iPhone easily, but also deal with other system-related issues, such as iPhone tap to wake not working, iPhone Power button not working, iPhone won't turn on, and more. More importantly, you don't need to worry about losing your data during the whole progress, for the Standard Repair mode of this tool won't delete any data on your device. With TunesKit iOS System Recovery, you don't need to seek help from others when you meet some system errors on your iPhone/iPad/iPod, and you can fix them by yourselves instantly.

tuneskit ios system recovery

Characteristics of TunesKit iOS System Recovery:

  • Fix iPhone Back Tap not working within several steps
  • Supports Windows/Mac and the latest iOS version
  • Provide Standard Repair and Deep Repair to fix different issues
  • Offering a easy-to-use and concise interface
  • Fix your iPhone/iPad/iPod without losing any data
Try It Free safe 600,000+ Downloads
Try It Free safe 600,000+ Downloads

Here is a step-by-step guide using TunesKit iOS System Recovery to fix Back Tap not working on iPhone.

Step 1Connect iPhone to PC

connect iphone to your computer

To start with, connect your iPhone to PC via a workable cable. Then, this powerful program will start to detect your iPhone. After it's detected, hit on the iOS System Repair button on the window to the next step. Then on the next page, a lot of device problems are listed, if you can't find your issue, simple click the Start button to continue.

Step 2Choose a repair mode to start

choose standard repair

Now, you are allowed to choose a repair mode to fix your device. There are two repair modes available for you, including Standard Repair and Deep Repair. You are more suggested to select Standard Repair to avoid losing your data.

Step 3Put your iPhone into DFU or recovery mode(optional)

enter recovery mode

If this program can't detect your device, you should follow the on-screen steps to put iPhone into recovery mode or DFU mode.

Step 4Download firmware package

download firmware package

Check the device information on the screen and tap on the Download button to download the right firmware package.

Step 5Fix iPhone Back Tap not working in minutes

fix back tap not working on iphone

Once the downloading of the firmware package is over, you can hit on the Repair button to start fixing your iPhone. When the repairing process finishes, the iPhone Back Tap not working issue will be resolved instantly.

Part 3: Other Possible Fixes for Back Tap iPhone Not Working

You can try the following possible fixes to address iPhone back tap not working issue. These methods are simple and you can complete the steps quickly.

Fix 1: Remove Phone Case

Generally, the Back Tap feature can work when your iPhone has a phone case. However, if the phone case you use is too thick, your iPhone may fail to pick up your tap and respond to it accordingly. Therefore, when you find Back Tap fails to work, you can try again after removing the phone case.

remove phone case

Fix 2: Check Device Compatibility

Actually, not all iOS devices support the Back Tap feature. So, it's important for you to check if your device is compatible with Back Tap. According to Apple, only iPhone 8 and later models support this feature. Also, you need to update your device to iOS 14 or later to experience this function. If you don't meet these two requirements, you can't use Back Tap on your iPhone.

Fix 3: Enable Back Tap Settings

If iPhone double tap not working, it's possible that the issue can be resolved by adjusting the Back Tap settings.

To use the Back Tap feature, you need to enable it via the Settings app first. Go to Settings on your device, and then head to Accessibility. Then, tap on Touch > Back Tap. Then, click on the Double Tap option to choose one action, and hit on the Triple Tap option to choose another action.

enable back tap on iphone

Fix 4: Restart or Force Restart Your iPhone

A simple restart can often resolve minor software glitches, including iPhone back tap not working issue. You can press and hold the Side button (or the Top button) and the Volume Up (or Volume Down) button simultaneously until the power off slider appears. Drag the slider to turn off your iPhone. Wait for a few seconds, then press and hold the Side button (or the Top button) again until the Apple logo appears.

restart your iphone

Force restarting is a useful and viable method to fix many system issues on your iOS devices. Therefore, when you meet iPhone 13 Back Tap not working, this is also a method that is worth trying for you. To force restart your iPhone 13, you need to press and quickly let off the Volume Up button then the Volume Down button. After that, press and keep holding the Side button, and release it until the Apple logo is seen on the screen. Then check to see if the back tap not working issue is resolved.

force restart your iphone

Fix 5: Update iOS System

Updating iOS System is another solution for you when the Back Tap feature on your iPhone fails to work. To update the system of your iPhone, just head to Settings > General > Software Update. Then select an available updated version, and tap on Download and Install followed by Install Now. Once the update is complete, reset your iPhone Back Tap to see if it works well on your iPhone.

update ios version

Fix 6: Reset All Settings

The last method to fix Back Tap iPhone not working is to reset all settings. This reset will erase all your customized settings and set them to the default state. Navigate to Settings > General, and then tap Transfer or Reset iPhone. Next, select the Reset option followed by Reset All Settings. When the reset is over, you can try to use Back Tap feature again and check if it can work now.

reset all settings

Fix 7: Ask Apple Support for Help

If none of the above solutions work, there might be a hardware issue or a deeper software problem. Contact Apple Support for further assistance or visit an Apple Store for a professional diagnosis.

ask apple support for help

Part 4: FAQs about iPhone Back Tap Not Working

Q1: Why can't I find the Back Tap option in my settings?

If you can't find the Back Tap option, ensure your iPhone is updated to at least iOS 14. If it's not, update your device to the latest iOS version.

Q2: Do certain gestures or ways of holding the iPhone affect Back Tap?

Yes, the way you hold your iPhone or execute the tap can affect the functionality. Make sure to tap the back of the iPhone firmly but not too hard.

Q3: Can hardware issues affect Back Tap functionality?

Yes, if there's damage to the sensors or the back of your iPhone, it may affect Back Tap. If you suspect hardware issues, contact Apple Support or visit an Apple Store for assistance.

Conclusion

All these fixes mentioned above are able to help you fix iPhone Back Tap not working efficiently. You can select one or more of them to help you solve your problem. If you want to pick the best solution, it would be TunesKit iOS System Recovery. It can help you fix most of the common system errors on your iPhone/iPad/iPod touch without data loss. Click the button below to download and give it a try. Stay tuned for more useful tips updates.

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